AELEA COMMODITIES PVT. LTD.
Commodities Pvt. Ltd. (“Aelea” for short or “We”), respect for privacy is of
fundamental value. For us, privacy is like a liability insurance to our users.
In an increasingly digital environment, Aelea collects and processes certain
personal data so that we can deliver the services you anticipate from us. We
are committed to processing and protecting your personal information. We,
explains its privacy and data security policy in order to respect the privacy
of users of our website and also how we, as facilitators continue to earn our
user’s trust each time they use our online portal.
“App” to mean and include our Aelea application
for mobile phones and hand held devices
“End User” means a customer who has
availed any service through Aelea.
“Services” to mean and include services
listed on Aelea website and App.
are the sellers and suppliers of premium cashew products “Products/Cashews”) as
listed on the website. Our goal is to transform the entire cashew industry and
help the market grow online and offer a hassle free platform to our users to
purchase and consume premium quality cashews.
all are our users/visitors and availing our services for a better business?
Users: visitors to our website and application for handheld
devices, user or customers who avail services listed on our website.
users can be from anywhere, all around the country.
should you read these Privacy Policies?
Policies will apply to you if you are any of the following:
An End User; or
A visitor to our website and application.
accessing or using the Services or our website, you agree to the terms of this
Personal Information we collect
collect personal information (meaning anything that could identify you either
by itself, or when combined with other information we are able to gain access
to), as described below. When you use our Services, we collect information that
your browser sends to us that is called log data, which may include information
such as your computer's Internet Protocol (“IP”) address, browser version,
pages of our Service that you visit, the time and date of your visit, the time
spent on those pages, and other statistics. You can always choose not to
provide us with your personal information, but it may mean that we are unable
to provide you with the Service you have requested.
6. Who will have access to all the personal
and sales team of Aelea as well as other personnel at Aelea but, based on a
strict “need-to-know” basis, will have access to the personal data for the
purposes of achieving the best deal for its members/users.
administrative and/or technical staff who ensure the smooth running and
operational support of our marketing tools and website may also have access to
these data in virtue of the roles they are assigned in our company. All our
staff are subject to confidentiality clauses.
else do we collect apart from personal information?
collect all the communication between the transacting parties through our chat
feature on our website. We also collect the device information through which
the user contacts us. The location information is used by us when the same is
enabled from the user’s end. All the technical details pertaining to your membership
are under our supervision which includes the user’s account information as
are basically to keep a track of visitors and their activity on the website. Registration
is not required in order to use our website merely as a visitor, in that case,
we do not collect any personal information except to the limited extent through
9. Is Aelea using automated decision-making
automated decisions are defined as decisions on individuals which are taken
only on basis of an automated processing of data and which produce legal
effects on the individuals or affect them in a significant way. Aelea does not
take automated decisions as described above. The human resources at Aelea
collects the data online, processes it by using various data filer and
accordingly, awards the requirements of the respective user. ILPL has established
an end to end business for its users.
10. How is the payment at Aelea made by its
Payment through Payment Gateway (eg. UPI,
Credit/Debit card, Internet Banking etc.)
Payment facilitation through Escrow
in collaboration with the partner bank reduces the risk of fraudsters as the
bank plays a role of a trusted third-party that collects, holds and only
disburses funds when both the transacting parties to the business are
satisfied. Aelea in these circumstances, verifies each angle of the transaction
and then ultimately serves its user with best results.
11. How long will the user’s data be stored?
store the personal data only for the time the user wants to conduct business on
our online portal and have completed all its business dealings fairly.
Additionally, we will keep the records for the duration of the contract between
the user and Aelea in the event the contract is terminated and we will require
your records in our database for as long as legally required. However, you may
request us to remove your data earlier. In that case, we will remove all data
we have subject to our internal policy and except the data we will legally have
to maintain with us.
matter of principle, your personal data will be automatically removed if we never
hear anything from you or do not track any activity during a period of 3 years.
12. How can one terminate the business
Customers are our users. No termination of the contract wil take place until all
the commitments in respect of services booked by the End User are duly taken
care of, unless otherwise the said termination is on other grounds subject to
prior permission and intimation to Aelea.
13. What are the user’s rights with regards
to the processing of personal data by Aelea and who can you contact?
You can, at any time,
contact Aelea for managing your personal data that you have provided via our
website. You also have the right to contact at any time Aelea for the following
a. Access, rectification or
deletion of the user’s personal data;
b. Limitation of, or
objection to, the processing or transfer of your personal data;
c. Withdrawing your consent
in what concerns the processing or transfer of your personal data based on
consent (However, this will not affect the legality of earlier processing
d. Receiving your data for
transmitting it to another controller (‘Right to portability’)
e. Introduction of a
complaint to the supervisory authority, if you feel that Aelea has not acted in
accordance with the legislation on data protection.
Your contact person for any further information
regarding these rights is the Data Protection Officer/ Grievance Officer.
(Details of the Officer
Address: To Grievance officer for AeleaMarket.com
Aelea Commodities Pvt Ltd
Ahfajo House, Office No 9, 2nd Floor,
22 Rustom Shidwa Marg, Fort
Accordingly, the aggrieved person will receive a
response within Thirty (30) days.
14. What the user needs to check each time while using the
We reserve the right to
requirements imposed by applicable privacy and data protection laws. Please
information to us. We further advise to bookmark and periodically review this